Refund policy

Returns at a glance

• 30-day returns: request a return within 30 days of delivery.
• Refunds go back to your original payment method once your return is received and approved.
• Damaged, defective or wrong item? Contact us and you won't be charged return shipping.
• Condition: items must be in their original condition and packaging.

How to start a return

Email us at info.thesundayhousedecor@gmail.com within 30 days of delivery and include:

1. Your order number
2. The item you want to return and the reason
3. Photos, if the item arrived damaged, defective or incorrect

We'll reply with return instructions, including where to send the item. Please don't send items back without contacting us first, because returns go to the warehouse that shipped your order, not to us.

Return shipping

If your item arrived damaged, defective or incorrect, you won't pay return shipping. For other returns, return shipping is paid by the customer.

Refunds

After the returned item is received and inspected, we'll email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method. Your bank or card issuer may take 5 to 10 business days to post the refund.

Eligibility

Some items may not be eligible for return. If an item can't be returned, we'll let you know when you contact us, before you send anything back.

Processing times

Our products ship from partner fulfillment warehouses, and returns go back to those warehouses. Because of this, returns can take a little longer to process than at a traditional store. We'll keep you updated by email at each step.

Questions

Email us at info.thesundayhousedecor@gmail.com and we'll be happy to help.